Highly Trained Restoration Specialists

SERVPRO of Santa Fe's highly trained restoration technicians are experts in the field of water and fire damage restoration, as well as mold remediation and other specialized cleaning services. They have undergone rigorous training and certification processes, including the Institute of Inspection, Cleaning and Restoration Certification (IICRC), to ensure that they are equipped with the latest knowledge and techniques to handle any type of disaster.

Our technicians have the skills and experience to assess the extent of the damage, develop a comprehensive restoration plan, and execute it with precision and efficiency. They use state-of-the-art equipment and tools to extract water, dry out affected areas, remove debris, and restore damaged materials to their preloss condition. They are also trained in the latest techniques for removing mold and other contaminants safely and effectively.

At SERVPRO of Santa Fe, we take pride in our team's dedication to providing exceptional customer service. Our technicians are not only skilled in the technical aspects of restoration, but also in communicating clearly and compassionately with our clients during what can be a stressful and overwhelming time. They work tirelessly to ensure that our clients' homes and businesses are restored to their original condition as quickly and smoothly as possible.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Santa Fe offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)